Friday, December 21, 2012
TransGuardian’s New Profiles Make Shipping Even Faster and Easier
If you frequently make the same types of shipments over and over again, TransGuardian’s new PROFILES are for you. PROFILES save you time, labor and reduce errors when shipping valuable parcels.
A PROFILE allows you to save Ship From, Ship To and Package Settings for re-use, time and again.
Save the Profile and simply choose it from the PROFILES menu in TransGuardian’s multi-carrier software next time you ship to Big Box.
You can change value, weight and other variables without having to input all the common details every time.
You can save up to 99 customized PROFILES via your TransGuardian login.
PROFILES let you plan your shipments when you have the time, and execute them calmly and accurately even up to the tightest shipping deadline.
To see an online video example of PROFILES, click here.
We’re making it so easy to ship and save, doing it the old way is just a waste of money and time!
TransGuardian Offers $300,000 Free Parcel Insurance in DCWC Holiday Raffle
Thursday, December 20, 2012
TransGuardian and USPS Save $5K Parcel
One of TransGuardian's New York diamond dealer clients sent a parcel on Thursday, December 14, to a recipient in Palm Springs. The client insured the parcel for $5,000. So far, so good.
Then, at 10 PM New York time the client called TransGuardian's Senior Account Manager in New York, Paul Freedman.
The problem: the client had just learned information about the buyer strongly suggesting that the transaction was fraudulent. The sender wanted to retrieve the parcel urgently, if at all possible.
Consider that the time was late at night on the Thursday of the week before Christmas. Intercepting this parcel was far from a sure thing!
Paul called Madlene Moseley, TransGuardian's COO, at 11 PM EST, who phoned the US Postmaster in Palm Springs the next morning. The tracking record showed that the Express Mail parcel had reached its destination - a rented PO Box at a local Mail and Parcel Center. An employee of the center had signed for the parcel, so the term of the transit insurance was up - the parcel had reached its destination in perfect safety. The problem was the recipient was suspected of fraud - if the recipient got ahold of that parcel, TransGaurdian's client would almost certainly lose $5,000.
Madlene and the Postmaster agreed on a course of action. The Postmaster personally went to the Mail and Parcel Center and recovered the parcel. The parcel was returned to sender and traveled safely back to TransGuardian's office c/o of the Diamond Dealers Club of NY at 580 Fifth Avenue, 10th Floor, New York NY 10036.
The client collected his parcel safely at TransGuardian's DDC office and said, "You guys are the BEST! I'm telling everyone on the street there's nobody like TransGuardian."
And while we'd be the last to argue with this sentiment, we want to add that there's nobody like the US Postal Service. We have found again and again that the vast majority of USPS workers have proven willing and eager to support us and our clients above and beyond the call of duty.
This is the busiest time of year for the USPS. That Palm Springs Postmaster undoubtedly had 1,000 pressing matters. But one client's parcel at risk was important enough to take action personally.
Nothing against other carriers - but when shipments go wrong, and this happens with every carrier, we have consistently found that the combination of TransGuardian's risk mitigation software and the people and procedures of the US Postal Service is hard to beat.
Wednesday, December 19, 2012
Bloomberg Reports FedEx Overcharging Clients
In shipping news of interest, Bloomberg today made the following report:
FedEx Corp. (FDX) has been “systematically overcharging” customers by billing businesses and government offices at higher residential rates, a company sales executive said in an internal e-mail unsealed in a lawsuit.
“I have brought this to attention of many people over the past five or six years, including more than one managing director, and no action has been taken to address it,” Alan Elam wrote in an e-mail on Aug. 2, 2011. “My belief is that we are choosing not to fix this issue because it is worth so much money to FedEx,” Elam said in a separate e-mail that day.
The e-mails were unsealed yesterday in a class-action, or group, lawsuit claiming FedEx Corp. and FedEx Corporate Services Inc. overcharged commercial and government customers as much as $3 each for millions of packages delivered. The plaintiffs, who claim violations of federal civil racketeering laws, seek three times the amount of the alleged overcharges in their lawsuit.
“We allege that FedEx has and continues to engage in a pattern of intentionally charging its customers residential delivery fees for deliveries to obviously non-residential addresses such as courthouses, government offices and banks,” Steven J. Rosenwasser, a lawyer for the plaintiffs, said in an interview.
See the whole Bloomberg article here.
Saturday, December 15, 2012
TransGuardian’s ParkNShip Takes the Stress out of Shipping Deadlines
ParkNShip, a new feature on all TransGuardian multi-carrier shipping software modules, solves once for all the stress of the day’s end shipping deadline.
Just input the details of all pending shipments on TransGuardian’s multi-carrier shipping software early in the day. But instead of buying labels then, PARK them for later. The shipments are saved in the ParkNShip Parking Lot.
When the end-of-day deadline hits, simply choose from any of the PARKED shipments in the ParkNShip drop-down menu – and point, click, and ship.
If halfway through preparing a shipment but interrupted by a phone call – simply PARK it, and resume later just where the shipment input left off.
If a shipment might travel to the same client using either Express Mail or UPS, depending on how early or late the parcel is ready – PARK both options and use only the one required.
Need to make last minute changes? No problem. A PARKED shipment can be edited any way desired.
Shippers save valuable time by inputting all routine package-level details early in the day, when the pressure is off, and by tweaking the final details in the last few seconds before the carriers’ cutoff.
And PARKED shipments incur charges only when purchased – otherwise the user can freely delete unused PARKED shipments – or save them for future use.
TransGuardian’s ParkNShip saves labor dollars, because shippers no longer need multiple employees to handle the end-of-the day shipping crunch.
And ParkNShip improves customer service, because shippers can queue overnight, second day and ground options for the same shipment and let the recipient make his or her choice of service class right up to the last minute before the carriers’ deadline.
Click here to see a video on how ParkNShip works.
Finally…a better way to ship. Because it’s not only about savings. It’s about choice.
Wednesday, December 12, 2012
TransGuardian Listed as Multi-Carrier Software Provider on Ontrac Website
OnTrac, the premier regional carrier in the seven Western States, now features TransGuardian on its Multi-Carrier Software web page at this link.
TransGuardian (www.transguardian.com) offers a multi-carrier shipping solution that will typically save 30% over single carrier systems, reduce labor, and improve customer experience. TransGuardian's software can be web-based, downloadable, and/or integrated seamlessly via API with existing business systems and technologies.
The software includes multi-carrier rating, routing, 3rd Party Insurance (via Wells Fargo Insurance Services), in/out barcode scanning, single or batch shipping, proof of delivery, automated tracking/tracing, queued and parked shipments, Zone Skip, unique RMA solutions, reports, USPS SCAN Forms and FIRM Books, manifesting, invoice reconciliation, and customizable preferences. It is customizable and scalable. Available over multiple work stations, locations, or countries.
TransGuardian offers its clients special discounts with OnTrac, which ships overnight between California, Arizona, Nevada, Utah, Colorado, Oregon and Washington State.
"OnTrac easily saves our clients 50% over FedEx," said Madlene Moseley, TransGuardian's COO. "We cover OnTrac up to $150,000 per parcel at deeply discounted insurance rates, and we have had an excellent security experience with OnTrac parcels."
Saturday, August 14, 2010
TransGuardian Previews SNAP! – a True, Online Multi-Carrier Insured Parcel Wizard
TransGuardian is unveiling a new category of service: SNAP! - a true, multi-carrier best-way shipping wizard delivered via cloud computing.
Choosing the best way to ship is extremely complex, rather like choosing the best cell phone plan. The average business owner struggles to figure it out. Wizards have long been known for coaching users easily and step-by-step, through complex procedures. Now TransGuardian is delivering this kind of simplicity, speed, savings, and security for small parcel shipping through SNAP!
SNAP! helps users find best-way shipping selections with FedEx, OnTrac, UPS and the US Postal Service (USPS).
SNAP! also provides the option of shipping insurance up to $150,000 per parcel, arranged by Wells Fargo Insurance Services.
"I used to sell Pitney Bowes high-end multi-carrier solutions, for tens and often hundreds of thousands of dollars" said Madlene Moseley, TransGuardian's Executive Vice President. "TransGuardian has packed powerful, warehouse-level tools into SNAP! in a way that, truly, anyone can use them after 60 seconds of self-training. SNAP! is to traditional multi-carrier software what QuickBooks is to Mas90."
SNAP! is set for general release in September 2010. A preview is posted on YouTube at http://www.youtube.com/watch?v=VTPwtN0A2vI.
Choosing the best way to ship is extremely complex, rather like choosing the best cell phone plan. The average business owner struggles to figure it out. Wizards have long been known for coaching users easily and step-by-step, through complex procedures. Now TransGuardian is delivering this kind of simplicity, speed, savings, and security for small parcel shipping through SNAP!
SNAP! helps users find best-way shipping selections with FedEx, OnTrac, UPS and the US Postal Service (USPS).
SNAP! also provides the option of shipping insurance up to $150,000 per parcel, arranged by Wells Fargo Insurance Services.
"I used to sell Pitney Bowes high-end multi-carrier solutions, for tens and often hundreds of thousands of dollars" said Madlene Moseley, TransGuardian's Executive Vice President. "TransGuardian has packed powerful, warehouse-level tools into SNAP! in a way that, truly, anyone can use them after 60 seconds of self-training. SNAP! is to traditional multi-carrier software what QuickBooks is to Mas90."
SNAP! is set for general release in September 2010. A preview is posted on YouTube at http://www.youtube.com/watch?v=VTPwtN0A2vI.
Tuesday, August 10, 2010
TransGuardian Averts a $29,000 Loss on a Parcel from Central America
August 10, 2010, Los Angeles. TransGuardian’s tracking system is unique and proprietary. It detects exceptions proactively in a way that no other system does. This enables TransGuardian staff to identify emerging threats to high-value goods in transit and address them assertively and early.
“I was tracking exceptions on our tracer,” said TransGuardian’s Maria Rolon, “and discovered an issue with a $29,000 parcel incoming from Central America. I noticed the potential issue an hour before the expected delivery and before either the shipper or the recipient was aware of a problem.”
Ms. Rolon contacted TransGuardian’s and the carrier’s security departments. She arranged an appointment for the recipient and security personnel from both companies to inspect parcel contents in a private room under TransGuardian’s video camera.
“The key was our turtle, or security packaging,” said Jim Moseley, President of TransGuardian. “While the express box was battered and opened, the turtle was intact. Our client was able to verify that all contents had been left inside. That wouldn’t have been likely with a softer target.”
“I know it was covered by TransGuardian’s insurance,” said the recipient, “but it always feel better to avoid a loss. TransGuardian’s staff gave us the heads up, met us at the carrier premises, came back to our office, and walked us every step of the way through verifying that our goods were intact. That’s peace of mind.”
To protect future shipments, further details of this incident have been withheld, but the point remains: TransGuardian’s risk management protocols have averted $195,700 in small parcel losses in the last 30 days alone.
TransGuardian.com was founded in 2005 and has offices in Los Angeles and San Marino, California. Wells Fargo Insurance services arranges its transit insurance policy covering up to $150,000 per parcel via FedEx, UPS, the USPS, or OnTrac.
For information, please contact:
Customer Service
TransGuardian.com
(213) 622-5877
support@transguardian.com
“I was tracking exceptions on our tracer,” said TransGuardian’s Maria Rolon, “and discovered an issue with a $29,000 parcel incoming from Central America. I noticed the potential issue an hour before the expected delivery and before either the shipper or the recipient was aware of a problem.”
Ms. Rolon contacted TransGuardian’s and the carrier’s security departments. She arranged an appointment for the recipient and security personnel from both companies to inspect parcel contents in a private room under TransGuardian’s video camera.
“The key was our turtle, or security packaging,” said Jim Moseley, President of TransGuardian. “While the express box was battered and opened, the turtle was intact. Our client was able to verify that all contents had been left inside. That wouldn’t have been likely with a softer target.”
“I know it was covered by TransGuardian’s insurance,” said the recipient, “but it always feel better to avoid a loss. TransGuardian’s staff gave us the heads up, met us at the carrier premises, came back to our office, and walked us every step of the way through verifying that our goods were intact. That’s peace of mind.”
To protect future shipments, further details of this incident have been withheld, but the point remains: TransGuardian’s risk management protocols have averted $195,700 in small parcel losses in the last 30 days alone.
TransGuardian.com was founded in 2005 and has offices in Los Angeles and San Marino, California. Wells Fargo Insurance services arranges its transit insurance policy covering up to $150,000 per parcel via FedEx, UPS, the USPS, or OnTrac.
For information, please contact:
Customer Service
TransGuardian.com
(213) 622-5877
support@transguardian.com
Thursday, August 5, 2010
TransGuardian Averts $23,000 Transit Loss for Prominent Los Angeles Diamond Dealer
On August 4, 2010, a $23,000 return parcel sent to Gerson & Horowitz (http://www.gersonandhorowitz.com/) , a prominent Los Angeles Diamond Dealer since 1955, was mistakenly delivered to another jeweler’s address. The other jeweler didn’t say a word.
TransGuardian’s Maria Rolon identified the problem through TransGuardian’s pro-active tracking program and subsequent contact with Larry Horowitz.
TransGuardian’s team called the wrong recipient and made an immediate appointment to retrieve the package. TransGuardian personnel recovered the sealed parcel, gave a possession receipt for it, delivered it to its rightful recipient, and verified the parcel inventory. The recovery was successful.
"It would have been a covered loss under our transit insurance policy,” said TransGuardian’s Jim Moseley, “but averting losses is what allows us to maintain – and guarantee – the lowest prices available anywhere in the gem and jewelry industry.”
“TransGuardian’s service has been outstanding, all along the line,” said Larry Horowitz. “They are always available right when I need them. When other companies can’t solve my problems, like getting high value parcels delivered to PO Boxes or finding OnTrac (https://www.ontrac.com/) a less expensive carrier than FedEx or UPS to ship to the GIA (http://www.gia.edu/), TransGuardian has always come through. Also, I’m not a computer guy, and TransGuardian’s online software is the easiest and most powerful around. I used to ship with their two biggest competitors, but TransGuardian out-performs them in every way. And, look, I’m a business man. I like TransGuardian, but not as much as I like my bottom line. The company that can provide the best service for the best price gets my business; it’s just that TransGuardian’s consistently led the pack.”
TransGuardian offers coverage up to $150,000 for small parcel shipments arranged though its proprietary online, best-way shipping wizard. Available carriers are FedEx, OnTrac, UPS, USPS, and coverage is also available for shipments by air freight, truck (LTL and FTL), ocean freight, and rail. TransGuardian’s transit insurance policy is arranged through Wells Fargo Insurance Services (https://wfis.wellsfargo.com/).
TransGuardian’s Maria Rolon identified the problem through TransGuardian’s pro-active tracking program and subsequent contact with Larry Horowitz.
TransGuardian’s team called the wrong recipient and made an immediate appointment to retrieve the package. TransGuardian personnel recovered the sealed parcel, gave a possession receipt for it, delivered it to its rightful recipient, and verified the parcel inventory. The recovery was successful.
"It would have been a covered loss under our transit insurance policy,” said TransGuardian’s Jim Moseley, “but averting losses is what allows us to maintain – and guarantee – the lowest prices available anywhere in the gem and jewelry industry.”
“TransGuardian’s service has been outstanding, all along the line,” said Larry Horowitz. “They are always available right when I need them. When other companies can’t solve my problems, like getting high value parcels delivered to PO Boxes or finding OnTrac (https://www.ontrac.com/) a less expensive carrier than FedEx or UPS to ship to the GIA (http://www.gia.edu/), TransGuardian has always come through. Also, I’m not a computer guy, and TransGuardian’s online software is the easiest and most powerful around. I used to ship with their two biggest competitors, but TransGuardian out-performs them in every way. And, look, I’m a business man. I like TransGuardian, but not as much as I like my bottom line. The company that can provide the best service for the best price gets my business; it’s just that TransGuardian’s consistently led the pack.”
TransGuardian offers coverage up to $150,000 for small parcel shipments arranged though its proprietary online, best-way shipping wizard. Available carriers are FedEx, OnTrac, UPS, USPS, and coverage is also available for shipments by air freight, truck (LTL and FTL), ocean freight, and rail. TransGuardian’s transit insurance policy is arranged through Wells Fargo Insurance Services (https://wfis.wellsfargo.com/).
TransGuardian Averts $60,000 Transit Loss for Houston-Area Diamond Dealer
In July 2010, a prominent Houston Diamond Dealer registered with TransGuardian.com. His first shipment was for $60,000 sent via one of the two major small parcel carriers to Mumbai, India.
Unfortunately, the carrier mis-sorted the parcel, sending it to Panama.
Fortunately, TransGuardian’s pro-active tracking team immediately detected the mis-sort. During the night, TransGuardian’s Greg Finck used his extensive contact network in the transportation security industry to solicit help from the carrier’s internal security personnel. (Mr. Finck was Managing Director of Corporate Security at FedEx.)
Within hours, the parcel was quarantined in Panama. The carrier re-routed the parcel to its US hub in Memphis. Greg was in direct contact with the security staff who hand-carried the parcel to the correct sortation channel. TransGuardian’s pro-active tracking program, monitored live, then followed the parcel to a safe POD (proof of delivery) scan in India.
“When I was managing FedEx DVX,” said TransGuardian’s Jim Moseley, “I remember a Vice President at Zale Corporation telling me, ‘I know your insurance is good and you’ll pay a loss if we lose a parcel. But it costs me three times the value of a shipment to re-load my pipeline. That’s because I have to pay for re-stocking the order, re-shipping the order, and placating the disappointed recipient. So the best thing that can possibly happen is that you don’t lose the parcel at all.’
“Our unique, proprietary risk-management programming has allowed us to actively avert over $500,000 in potential losses the last 365 days,” continued Moseley. “This is what allows us to maintain – and guarantee – the best pricing in the industry to shippers of precious cargo.”
TransGuardian’s transit insurance coverage is arranged by Wells Fargo Insurance Services.
Unfortunately, the carrier mis-sorted the parcel, sending it to Panama.
Fortunately, TransGuardian’s pro-active tracking team immediately detected the mis-sort. During the night, TransGuardian’s Greg Finck used his extensive contact network in the transportation security industry to solicit help from the carrier’s internal security personnel. (Mr. Finck was Managing Director of Corporate Security at FedEx.)
Within hours, the parcel was quarantined in Panama. The carrier re-routed the parcel to its US hub in Memphis. Greg was in direct contact with the security staff who hand-carried the parcel to the correct sortation channel. TransGuardian’s pro-active tracking program, monitored live, then followed the parcel to a safe POD (proof of delivery) scan in India.
“When I was managing FedEx DVX,” said TransGuardian’s Jim Moseley, “I remember a Vice President at Zale Corporation telling me, ‘I know your insurance is good and you’ll pay a loss if we lose a parcel. But it costs me three times the value of a shipment to re-load my pipeline. That’s because I have to pay for re-stocking the order, re-shipping the order, and placating the disappointed recipient. So the best thing that can possibly happen is that you don’t lose the parcel at all.’
“Our unique, proprietary risk-management programming has allowed us to actively avert over $500,000 in potential losses the last 365 days,” continued Moseley. “This is what allows us to maintain – and guarantee – the best pricing in the industry to shippers of precious cargo.”
TransGuardian’s transit insurance coverage is arranged by Wells Fargo Insurance Services.
TransGuardian Pays $18,000 Claim and Averts $82,000 Loss for Premier Precious Metals Broker
August 5, 2010, Los Angeles. Earlier this year, Miles Franklin experienced the loss of two precious metals shipments sent under TransGuardian.com’s Declared Value Coverage. In May 2010, Wells Fargo Insurance Services delivered a check for $18,000 which TransGuardian.com presented to Miles Franklin for full coverage of the claim.
In July 2010, Miles Franklin sent an $82,000 package via one of the two major small parcel carriers. TransGuardian’s pro-active tracking made early detection of a break in the online scanning record. TransGuardian’s team contacted the carrier’s internal security department, who began a search in their system. TransGuardian’s special sealed security packaging, used invisibly on the interior of the Express Box, made the search among millions of parcels feasible and positive identification possible.
After several days of working literally round the clock with the carrier’s security personnel, the parcel was found. Photos of the seal number and security packaging confirmed ownership. TransGuardian’s NY representative, Paul Freedman, traveled to the carrier’s hub and verified the inventory before re-labeling the packaging and forwarding it to the ultimate consignee under TransGuardian’s Declared Value Coverage. TransGuardian kept in constant contact with the shipper, carrier, and recipient all the way through the crisis until obtaining a successful proof of delivery.
Jackie Dahl of Miles Franklin wrote:
“It is with pleasure to write a reference for Transguardian. In the enormous world shipping and delivery companies, and the vast operations that are necessary for those companies, it has been very comforting and uncomplicated to have Transguardian there to assist in getting things done.
“First, buying Transguardian services online for an individual shipment has been very user friendly. In the event there is a question, TransGuardian’s customer service has been superb. Further, the necessary tracking reports for shipping are automatic, without needing to sign onto a web site.
“Next, the service TransGuardian has provided for any issue or concern has been beyond superior. The personalized handling and follow-through cannot be found anywhere else. TransGuardian’s personnel have been immediately reachable, and the consequent communication instantaneous. Individualized solutions have always been presented, with minimal action required on my part for resolution.
“Needless to say, I can only provide positive feedback regarding my interaction with Transguardian. Please don’t hesitate to contact me, if I can provide further information.
Sincerely,
Jackie Dahl
Miles Franklin, Precious Metals Brokers
1.800.822.8080
http://www.milesfranklin.com/"
In July 2010, Miles Franklin sent an $82,000 package via one of the two major small parcel carriers. TransGuardian’s pro-active tracking made early detection of a break in the online scanning record. TransGuardian’s team contacted the carrier’s internal security department, who began a search in their system. TransGuardian’s special sealed security packaging, used invisibly on the interior of the Express Box, made the search among millions of parcels feasible and positive identification possible.
After several days of working literally round the clock with the carrier’s security personnel, the parcel was found. Photos of the seal number and security packaging confirmed ownership. TransGuardian’s NY representative, Paul Freedman, traveled to the carrier’s hub and verified the inventory before re-labeling the packaging and forwarding it to the ultimate consignee under TransGuardian’s Declared Value Coverage. TransGuardian kept in constant contact with the shipper, carrier, and recipient all the way through the crisis until obtaining a successful proof of delivery.
Jackie Dahl of Miles Franklin wrote:
“It is with pleasure to write a reference for Transguardian. In the enormous world shipping and delivery companies, and the vast operations that are necessary for those companies, it has been very comforting and uncomplicated to have Transguardian there to assist in getting things done.
“First, buying Transguardian services online for an individual shipment has been very user friendly. In the event there is a question, TransGuardian’s customer service has been superb. Further, the necessary tracking reports for shipping are automatic, without needing to sign onto a web site.
“Next, the service TransGuardian has provided for any issue or concern has been beyond superior. The personalized handling and follow-through cannot be found anywhere else. TransGuardian’s personnel have been immediately reachable, and the consequent communication instantaneous. Individualized solutions have always been presented, with minimal action required on my part for resolution.
“Needless to say, I can only provide positive feedback regarding my interaction with Transguardian. Please don’t hesitate to contact me, if I can provide further information.
Sincerely,
Jackie Dahl
Miles Franklin, Precious Metals Brokers
1.800.822.8080
http://www.milesfranklin.com/"
Wednesday, July 28, 2010
TransGuardian Delivers $1,100 Claim Check to Neon Gems
TransGuardian has had the privilege of serving Neon Gems of Los Angeles since 2007.
"Even small losses, like this one, feel discouraging to shippers in our industry, and we try to be as supportive and pro-active in managing claims as possible," said TransGuardian's Madlene Moseley. "We were able to collect all the relevant information online and process it smoothly. We delivered the claim check prior to the promised deadline."
TransGuardian.com was founded in 2005 and is the creator of the SNAP - America's Best Online Secure Shipping wizard.
"Even small losses, like this one, feel discouraging to shippers in our industry, and we try to be as supportive and pro-active in managing claims as possible," said TransGuardian's Madlene Moseley. "We were able to collect all the relevant information online and process it smoothly. We delivered the claim check prior to the promised deadline."
TransGuardian.com was founded in 2005 and is the creator of the SNAP - America's Best Online Secure Shipping wizard.
Monday, July 26, 2010
TransGuardian.com Presents $18,000 Claim Check Los Angeles Area Precious Metals Refinery
July 26, 2010, Los Angeles. On behalf of TransGuardian.com, Madlene Moseley and Rima Hagopian presented a claim check for $18,000 to an LA-based precious metals refinery for a precious metals parcel that was lost in transit while covered by TransGuardian.com.
"We always emphathize when a client experiences a transit loss," said Ms. Hagopian, "Being there to protect their interest is what we're all about."
Wells Fargo Insurance Services, the largest provider in the transportation industry, brokers TransGuardian.com’s declared value coverage.
The refinery has provided precious metal products and refining services to the jewelry, pawn, electronics, dental, and mining industries for several decades.
TransGuardian.com, founded in 2005, is the creator of the original Online Best-Way Shipping Wizard, with 20 carrier services on demand and coverage up to $150,000 per parcel.
END
"We always emphathize when a client experiences a transit loss," said Ms. Hagopian, "Being there to protect their interest is what we're all about."
Wells Fargo Insurance Services, the largest provider in the transportation industry, brokers TransGuardian.com’s declared value coverage.
The refinery has provided precious metal products and refining services to the jewelry, pawn, electronics, dental, and mining industries for several decades.
TransGuardian.com, founded in 2005, is the creator of the original Online Best-Way Shipping Wizard, with 20 carrier services on demand and coverage up to $150,000 per parcel.
END
Jim and Madlene Moseley of TransGuardian.com Meet Crown Prince Reza Pahlavi
Reza Pahlavi, Crown Prince of IRan
On July 22, 2010, Jim and Madlene Moseley of TransGuardian.com (www.transguardian.com) attended the Orange County World Affairs Council (www.worldaffairscouncil.org) Dinner honoring the exiled Iranian Crown Prince Reza Pahlavi (http://www.rezapahlavi.org).
The Moseleys were guests of Thomas L. Phillips, Chairman and Founder of Eagle Publishing, who published Reza Pahlavi's recent book, Winds of Change (www.amazon.com/exec/obidos/ASIN/089526191X/qid=1010350942/ref=sr_11_0_1/103-0826273-3570201), under the Regnery imprimatur.
Reza Pahlavi was born in Tehran, Iran on October 31, 1960 to the late Shah of Iran and Empress Farah Pahlavi. As Crown Prince of Iran and the oldest of four siblings, he left Iran at the age of 17 for air force training, during which time the establishment of the clerical regime in Iran prevented his return to his homeland. Despite being forced to live in exile, Reza Pahlavi’s commitment and patriotic duty to Iran endures. He now resides in Bethesda, Maryland.
Madlene Moseley was born in Tehran, Iran. Her family came to Los Angles in 1978. She became a US citizen when the establishment of the Iranian clerical regime made return to Iran, her family's homeland since 1590, impossible.
"I was very impressed meeting the Crown Prince," said Madlene. "I was pleasantly surprised at his humane, intelligent and candid demeanor. I was moved to thank him at the end of the evening for the fact that his father's government always made our family feel safe in Iran, even though we belonged to the Armenian Christian minority."
"We exhibited autographed copies of Winds of Change at TransGuardian's Client Appreciation Day in Los Angeles on July 23," said Jim Moseley. "Many of our Persian Jewish clients actually kissed the cover of the book. It gave me pause. I had a long talk with one of our clients, Hersel Ahdout of the International House Platinum, who agreed with Madlene. He said he remembered how one day as a schoolboy in Tehran, neighborhood toughs surrounded the Jewish school to beat up the students. One call to the authorities brought the police in minutes to disperse the threat. He said that Imperial rule wasn't perfect, but it kept everyone safe."
Madlene said, "I liked Reza Pahlavi's reply when a member of the audience asked what role he wanted in Iran's political future. He said in his unscripted remarks, 'What I want above all is the freedom of Iranians to choose what they want. I will fight to to the death for your right to vote against me, because I must count on your devotion to fight for my right to vote against you. Whether you are a monarachist, a republican, a communist, a theocrat, or an atheist - the bottom line for me is that Iranians be free to choose.'"
On July 22, 2010, Jim and Madlene Moseley of TransGuardian.com (www.transguardian.com) attended the Orange County World Affairs Council (www.worldaffairscouncil.org) Dinner honoring the exiled Iranian Crown Prince Reza Pahlavi (http://www.rezapahlavi.org).
The Moseleys were guests of Thomas L. Phillips, Chairman and Founder of Eagle Publishing, who published Reza Pahlavi's recent book, Winds of Change (www.amazon.com/exec/obidos/ASIN/089526191X/qid=1010350942/ref=sr_11_0_1/103-0826273-3570201), under the Regnery imprimatur.
Reza Pahlavi was born in Tehran, Iran on October 31, 1960 to the late Shah of Iran and Empress Farah Pahlavi. As Crown Prince of Iran and the oldest of four siblings, he left Iran at the age of 17 for air force training, during which time the establishment of the clerical regime in Iran prevented his return to his homeland. Despite being forced to live in exile, Reza Pahlavi’s commitment and patriotic duty to Iran endures. He now resides in Bethesda, Maryland.
Madlene Moseley was born in Tehran, Iran. Her family came to Los Angles in 1978. She became a US citizen when the establishment of the Iranian clerical regime made return to Iran, her family's homeland since 1590, impossible.
"I was very impressed meeting the Crown Prince," said Madlene. "I was pleasantly surprised at his humane, intelligent and candid demeanor. I was moved to thank him at the end of the evening for the fact that his father's government always made our family feel safe in Iran, even though we belonged to the Armenian Christian minority."
"We exhibited autographed copies of Winds of Change at TransGuardian's Client Appreciation Day in Los Angeles on July 23," said Jim Moseley. "Many of our Persian Jewish clients actually kissed the cover of the book. It gave me pause. I had a long talk with one of our clients, Hersel Ahdout of the International House Platinum, who agreed with Madlene. He said he remembered how one day as a schoolboy in Tehran, neighborhood toughs surrounded the Jewish school to beat up the students. One call to the authorities brought the police in minutes to disperse the threat. He said that Imperial rule wasn't perfect, but it kept everyone safe."
Madlene said, "I liked Reza Pahlavi's reply when a member of the audience asked what role he wanted in Iran's political future. He said in his unscripted remarks, 'What I want above all is the freedom of Iranians to choose what they want. I will fight to to the death for your right to vote against me, because I must count on your devotion to fight for my right to vote against you. Whether you are a monarachist, a republican, a communist, a theocrat, or an atheist - the bottom line for me is that Iranians be free to choose.'"
TransGuardian’s Insured Parcel Software Solves the Problem of Last-Minute Shipping Crunch
July 26, 2010, Los Angeles. Jewelers shipping insured parcels via FedEx, UPS, or the US Postal Service often face an end-of-day crunch - getting the packages labeled and out the door for overnight delivery before the courier cutoff time.
On the West Coast, carrier cutoffs are earlier than on the East Coast. The West Coast time zone is three hours earlier than Eastern Standard Time. All carrier planes have to leave the West Coast by around 7 PM to rendezvous at the Louisville or Memphis shipping hubs with the cargo planes departing the East Coast. East Coast planes can take off at 9 PM or later and still make the 1 AM cargo sortation.
The difference in time zones allows the West Coast jewelry business to fill client orders three hours later than their East Coast counterparts. That’s a big advantage. But West Coast jewelers also have an earlier, tighter shipping window at the end of the business day. That’s a big problem.
In the jewelry business, suppliers frequently receive orders early in the day. They know what they want to send out before the day ends. The problem is that, with the high price of gold, few suppliers can afford to keep all possible styles of settings and mountings in stock. So when a buyer asks for an item, frequently the supplier orders the mounting or setting from another vendor. Often it is made from scratch to suit the order. That means that the supplier may place the order at 11 AM, supply the gemstones, and then nag the setting manufacturer all day to get the finished item cast, polished and packed before the tight parcel pick up deadline.
When the finished merchandise arrives at the shipping desk, the scramble begins - pack it, make the label, declare the correct and final value for shipping insurance, declare the correct weight, and get the carrier's acceptance scan in time to make the cutoff for overnight delivery. The last few minutes of the day can be chaos, especially knowing that if you can’t get the goods to the buyer overnight, your competitor will!
TransGuardian's shipping software solves the problem with two new features called Parcel Queuing and Parcel Templates. Here's how they work:
Parcel Queuing
1. You get an order at 11 AM.
2. You create the shipment label, including declared value for parcel insurance, at 11:15 AM.
3. Rather than buy and print the label, you save it as a Queued Parcel (with an easily recognizable nickname).
4. At 5:15 PM, the merchandise arrives.
5. You choose the Queued Parcel from the TransGuardian software drop-down menu.
6. Make any last-minute changes.
7. Buy the label, print it, affix it to the package, and ship. No more end-of-day shipping crunch!
You can create, save, edit, and delete a custom library of Parcel Templates and Queued Parcels.
Parcel Templates
1. You frequently ship to the same buyer.
2. You create a template shipment to that buyer - this is much more than just having the client's address in your online address book. You can save the recipient address, phone number, e-mail, preferred carrier (e.g., FedEx, UPS or Express Mail), preferred class of service (e.g., Overnight by 10:30, Overnight by 3 PM, 2 Day, Ground, etc.). You can even save 3rd Party Billing information for clients who want shipments under their FedEx or UPS account.
3. Give the template an easily recognizable nickname.
4. Save the Template in TransGuardian’s handy drop-down menu.
5. Next time you receive an order from that client, choose the Template, edit any variable details, and print the label. No more last-minute crunch. And no more having to remember (or make your employee remember) the client's preferences. You saved them once for all.
END
On the West Coast, carrier cutoffs are earlier than on the East Coast. The West Coast time zone is three hours earlier than Eastern Standard Time. All carrier planes have to leave the West Coast by around 7 PM to rendezvous at the Louisville or Memphis shipping hubs with the cargo planes departing the East Coast. East Coast planes can take off at 9 PM or later and still make the 1 AM cargo sortation.
The difference in time zones allows the West Coast jewelry business to fill client orders three hours later than their East Coast counterparts. That’s a big advantage. But West Coast jewelers also have an earlier, tighter shipping window at the end of the business day. That’s a big problem.
In the jewelry business, suppliers frequently receive orders early in the day. They know what they want to send out before the day ends. The problem is that, with the high price of gold, few suppliers can afford to keep all possible styles of settings and mountings in stock. So when a buyer asks for an item, frequently the supplier orders the mounting or setting from another vendor. Often it is made from scratch to suit the order. That means that the supplier may place the order at 11 AM, supply the gemstones, and then nag the setting manufacturer all day to get the finished item cast, polished and packed before the tight parcel pick up deadline.
When the finished merchandise arrives at the shipping desk, the scramble begins - pack it, make the label, declare the correct and final value for shipping insurance, declare the correct weight, and get the carrier's acceptance scan in time to make the cutoff for overnight delivery. The last few minutes of the day can be chaos, especially knowing that if you can’t get the goods to the buyer overnight, your competitor will!
TransGuardian's shipping software solves the problem with two new features called Parcel Queuing and Parcel Templates. Here's how they work:
Parcel Queuing
1. You get an order at 11 AM.
2. You create the shipment label, including declared value for parcel insurance, at 11:15 AM.
3. Rather than buy and print the label, you save it as a Queued Parcel (with an easily recognizable nickname).
4. At 5:15 PM, the merchandise arrives.
5. You choose the Queued Parcel from the TransGuardian software drop-down menu.
6. Make any last-minute changes.
7. Buy the label, print it, affix it to the package, and ship. No more end-of-day shipping crunch!
You can create, save, edit, and delete a custom library of Parcel Templates and Queued Parcels.
Parcel Templates
1. You frequently ship to the same buyer.
2. You create a template shipment to that buyer - this is much more than just having the client's address in your online address book. You can save the recipient address, phone number, e-mail, preferred carrier (e.g., FedEx, UPS or Express Mail), preferred class of service (e.g., Overnight by 10:30, Overnight by 3 PM, 2 Day, Ground, etc.). You can even save 3rd Party Billing information for clients who want shipments under their FedEx or UPS account.
3. Give the template an easily recognizable nickname.
4. Save the Template in TransGuardian’s handy drop-down menu.
5. Next time you receive an order from that client, choose the Template, edit any variable details, and print the label. No more last-minute crunch. And no more having to remember (or make your employee remember) the client's preferences. You saved them once for all.
END
TransGuardian.com Presents $25,000 Claim Check to Mr. Keurjikian of Garo Jewelry, Inc.
July 23, 2010, Los Angeles. On behalf of TransGuardian.com, Madlene Moseley and Rima Hagopian presented Mr. Garo Keurjikian of Garo Jewelry, Inc. a claim check for $25,000 for a jewelry parcel lost in transit while covered by TransGuardian.com.
Wells Fargo Insurance Services, the largest provider in the transportation industry, brokers TransGuardian.com’s declared value coverage.
Mr. Keurjikian is one of the most prominent and longest-established jewelers in the Los Angeles Diamond and Jewelry District.
TransGuardian.com is the creator of the original Online Best-Way Shipping Wizard, with 20 carrier services on demand and coverage up to $150,000 per parcel.
Mr. Keurjikian said, “I’ve only had one other loss in 20 years of shipping. I moved to TransGuardian because they saved me good money over the company I used to use. I’m sorry this loss had to happen, but I’m thankful TransGuardian came through.”
Wells Fargo Insurance Services, the largest provider in the transportation industry, brokers TransGuardian.com’s declared value coverage.
Mr. Keurjikian is one of the most prominent and longest-established jewelers in the Los Angeles Diamond and Jewelry District.
TransGuardian.com is the creator of the original Online Best-Way Shipping Wizard, with 20 carrier services on demand and coverage up to $150,000 per parcel.
Mr. Keurjikian said, “I’ve only had one other loss in 20 years of shipping. I moved to TransGuardian because they saved me good money over the company I used to use. I’m sorry this loss had to happen, but I’m thankful TransGuardian came through.”
Monday, November 10, 2008
DIAMOND CLUB OF THE WEST COAST, INC.ENDORSES TRANSGUARDIAN.COM AS FIRST ASSOCIATE MEMBER
In a historic move, The Diamond Club of the West Coast, Inc. (DCWC) has endorsed TransGuardian.com, a leading supplier of online logistics and security solutions, as its first-ever Associate Member.
TransGuardian.com ships and provides insurance for millions of dollars of gems and jewelry per day for DCWC Members and firms using its proprietary, multi-carrier (FedEx, UPS, DHL, USPS) software.
The DCWC is a one of the 26 elite clubs that form the World Federation of Diamond Bourses, a 61-year-old organization of the most highly respected manufacturers, dealers, and importers of diamonds, precious stones and jewelry.
DCWC Membership is restricted to businesses of the highest ethics. Good business practice and morality are paramount requisites of Membership, protected vigorously by the DCWC Constitution, which provides for arbitration and disciplinary procedures against any Member who transgresses the code. Membership is possible only after careful vetting by the DCWC Board and endorsement of at least four Board Members.
The purpose of the DCWC is to promote understanding and closer cooperation between businesses in the diamond and precious stones trade in the Western United States and worldwide.
“We’re very pleased to be the first service and technology provider in the industry to be honored with membership to the Diamond Club of the West Coast,” said Jim Moseley, President of TransGuardian.com. “It is a prestigious association that carries a stamp of integrity that we have worked hard to merit.”
TransGuardian.com is also a member in good standing of Polygon.net and the American Gem Trade Association.
TransGuardian.com ships and provides insurance for millions of dollars of gems and jewelry per day for DCWC Members and firms using its proprietary, multi-carrier (FedEx, UPS, DHL, USPS) software.
The DCWC is a one of the 26 elite clubs that form the World Federation of Diamond Bourses, a 61-year-old organization of the most highly respected manufacturers, dealers, and importers of diamonds, precious stones and jewelry.
DCWC Membership is restricted to businesses of the highest ethics. Good business practice and morality are paramount requisites of Membership, protected vigorously by the DCWC Constitution, which provides for arbitration and disciplinary procedures against any Member who transgresses the code. Membership is possible only after careful vetting by the DCWC Board and endorsement of at least four Board Members.
The purpose of the DCWC is to promote understanding and closer cooperation between businesses in the diamond and precious stones trade in the Western United States and worldwide.
“We’re very pleased to be the first service and technology provider in the industry to be honored with membership to the Diamond Club of the West Coast,” said Jim Moseley, President of TransGuardian.com. “It is a prestigious association that carries a stamp of integrity that we have worked hard to merit.”
TransGuardian.com is also a member in good standing of Polygon.net and the American Gem Trade Association.
Friday, June 13, 2008
Book with Expedia through TransGuardian
Expedia.com is TransGuardian's newest affiliate.
Now, with the convenience of one-stop shopping, you can use the largest online travel service provider right from www.transguardian.com.
Expedia delivers consumers everything they need for researching, planning, and purchasing a whole trip. The company provides direct access to one of the broadest selections of travel products and services through its North American Web site, localized versions throughout Europe, and extensive partnerships in Asia.
Serving many different consumer segments — from families booking a summer vacation to individuals arranging a quick weekend getaway, Expedia provides travelers with the ability to research, plan, and book their comprehensive travel needs. Expedia-branded Web sites feature airline tickets, hotel reservations, car rental, cruises, and many other in-destination services from a broad selection of partners.
See the link to Expedia under on our Home or Affiliates page at www.transguardian.com.
Now, with the convenience of one-stop shopping, you can use the largest online travel service provider right from www.transguardian.com.
Expedia delivers consumers everything they need for researching, planning, and purchasing a whole trip. The company provides direct access to one of the broadest selections of travel products and services through its North American Web site, localized versions throughout Europe, and extensive partnerships in Asia.
Serving many different consumer segments — from families booking a summer vacation to individuals arranging a quick weekend getaway, Expedia provides travelers with the ability to research, plan, and book their comprehensive travel needs. Expedia-branded Web sites feature airline tickets, hotel reservations, car rental, cruises, and many other in-destination services from a broad selection of partners.
See the link to Expedia under on our Home or Affiliates page at www.transguardian.com.
Wednesday, June 11, 2008
NEXT DAY AIR A THING OF THE PAST?
Rising fuel prices will continue to challenge parcel carriers, according to Morgan Stanley Chief Financial Analyst, William J. Greene. “We expect large-scale declines in air volumes and limited ability to raise core pricing as fuel surcharges spike.”
While UPS’s assumption of DHL domestic traffic will help it somewhat, Morgan Stanley is modeling no earnings growth for FedEx or UPS in fiscal 2009.
The next day air market is quickly becoming uncompetitive. If it fuel prices are causing the carriers financial distress, the implications are serious for wholesalers and retailers who rely on them for distribution.
And since higher fuel surcharges mean higher costs of delivery, consumers will start choosing for less expensive delivery options, such as ground or the US Postal Service. I know I do. Once upon a time, I always chose overnight air when ordering books or office supplies online. Now, considering the hefty fees, I figure I can plan ahead a little better and wait three days. Nine times out of ten, as a consumer or business owner, I now choose ground.
That’s why TransGuardian’s multi-carrier software, TransLink, offers four carriers and all services: USPS, UPS, FedEx and DHL – with significant discounts for UPS, FedEx, and DHL.
The United States Postal Service’s Express Mail (overnight), Priority Mail (2-Day), and First-Class Mail is increasingly attractive, because this Federal Agency pays no fuel surcharges and reaches every address in the United States every day.
TransLink also gives you access to UPS, FedEx and DHL 2-day and ground services, which are less expensive alternatives to 2-Day air.
And TransGuardian Freight offers an online freight rater with such carriers as Yellow Transportation, Roadway, UPS Freight, and FedEx Freight, creating significant savings opportunities for shipments over 150 lbs. We offer savings with air, ocean, rail, truck and small parcel.
And we arrange insurance on small parcels worldwide up to $150,000 per waybill and heavy freight worldwide up to $2.5 million per waybill.
For more information, please see www.transguardian.com.
While UPS’s assumption of DHL domestic traffic will help it somewhat, Morgan Stanley is modeling no earnings growth for FedEx or UPS in fiscal 2009.
The next day air market is quickly becoming uncompetitive. If it fuel prices are causing the carriers financial distress, the implications are serious for wholesalers and retailers who rely on them for distribution.
And since higher fuel surcharges mean higher costs of delivery, consumers will start choosing for less expensive delivery options, such as ground or the US Postal Service. I know I do. Once upon a time, I always chose overnight air when ordering books or office supplies online. Now, considering the hefty fees, I figure I can plan ahead a little better and wait three days. Nine times out of ten, as a consumer or business owner, I now choose ground.
That’s why TransGuardian’s multi-carrier software, TransLink, offers four carriers and all services: USPS, UPS, FedEx and DHL – with significant discounts for UPS, FedEx, and DHL.
The United States Postal Service’s Express Mail (overnight), Priority Mail (2-Day), and First-Class Mail is increasingly attractive, because this Federal Agency pays no fuel surcharges and reaches every address in the United States every day.
TransLink also gives you access to UPS, FedEx and DHL 2-day and ground services, which are less expensive alternatives to 2-Day air.
And TransGuardian Freight offers an online freight rater with such carriers as Yellow Transportation, Roadway, UPS Freight, and FedEx Freight, creating significant savings opportunities for shipments over 150 lbs. We offer savings with air, ocean, rail, truck and small parcel.
And we arrange insurance on small parcels worldwide up to $150,000 per waybill and heavy freight worldwide up to $2.5 million per waybill.
For more information, please see www.transguardian.com.
Wednesday, May 14, 2008
TRANSGUARDIAN SAVES JEWELRY TRADE SHOW EXHIBITORS COSTS
In today’s tough economy, with rising gold and diamond prices and tepid consumer confidence, jewelers need the marketing boost of trade shows but also need to cut costs.
TransGuardian, Inc., the leading online logistics and insurance provider to the trade, is making exhibitions more affordable with online insurance coverage to, from, and at key shows like JCK Las Vegas (May 30 – June 3, 2008).
Exhibitors typically pay armored carriers $0.32 per $1,000 for transit coverage to and from and $0.80 per $1,000 for coverage at the show.
TransGuardian offers $0.27 per $1,000 to and from the show and $0.70 per $1,000 at the show – a savings of 15% - up to $5 million, a deductible of only $5,000 (vs. the standard $10,000), war risk, and with only one person (vs. the standard two) required in attendance at the show booth.
TransGuardian members can secure coverage real-time, online, with a full quotation before every purchase, at http://www.transguardian.com/. TransGuardian is exhibiting at JCK Las Vegas (Booth L69) and with Polygon.net (Booth 2146).
TransGuardian, Inc., the leading online logistics and insurance provider to the trade, is making exhibitions more affordable with online insurance coverage to, from, and at key shows like JCK Las Vegas (May 30 – June 3, 2008).
Exhibitors typically pay armored carriers $0.32 per $1,000 for transit coverage to and from and $0.80 per $1,000 for coverage at the show.
TransGuardian offers $0.27 per $1,000 to and from the show and $0.70 per $1,000 at the show – a savings of 15% - up to $5 million, a deductible of only $5,000 (vs. the standard $10,000), war risk, and with only one person (vs. the standard two) required in attendance at the show booth.
TransGuardian members can secure coverage real-time, online, with a full quotation before every purchase, at http://www.transguardian.com/. TransGuardian is exhibiting at JCK Las Vegas (Booth L69) and with Polygon.net (Booth 2146).
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